Question 1

How does fingerprinting work?

Accepted Answer

We create a unique 'fingerprint' for each visitor using 50+ browser signals like screen resolution, installed fonts, timezone, canvas rendering, WebGL, and more. This lets us identify returning visitors even if they clear cookies or switch devices. Combined with behavioral analysis (mouse patterns, scroll velocity), we can detect 99.7% of repeat visitors.

Question 2

Is this GDPR compliant?

Accepted Answer

Yes. Fully GDPR, CCPA, and PECR compliant. We use legitimate interest for fraud prevention and analytics. Visitor fingerprints don't contain PII until enriched with consent. We honor deletion requests within 30 days, provide data export, and auto-purge inactive data. Enterprise customers get a Data Processing Agreement (DPA).

Question 3

What's included in free?

Accepted Answer

The free tier includes up to 1,000 monthly sessions with full feature access: visitor fingerprinting, session recordings, heatmaps, basic analytics, and funnel tracking. You get real-time visitor identification, device intelligence, and up to 50 enriched contacts per month. No credit card required to start.

Question 4

How accurate is enrichment?

Accepted Answer

IP enrichment accuracy is 85-90% for company data (powered by Clearbit, ZoomInfo, Apollo). Contact enrichment finds emails/phones for 25-40% of B2B visitors and 15-25% of B2C visitors. We combine 6 data sources and verify emails before delivery. False positive rate under 3%.

Question 5

Can the AI really sell for me?

Accepted Answer

Yes, absolutely. AniltX AI is a fully autonomous sales agent that handles outreach, follow-ups, and conversations on your behalf. It analyzes visitor intent signals, identifies high-value prospects, and engages them with personalized messaging across email and chat. The AI can qualify leads, answer questions, book meetings, and move deals forward—all while you focus on closing. It's not just an assistant, it's your 24/7 AI sales rep.

Question 6

How long does setup take?

Accepted Answer

2 minutes. Copy one line of JavaScript, paste it in your site's <head> tag (or use Google Tag Manager), and you're live. Data starts flowing immediately. Optional: connect your CRM (5 mins), set up custom events (10 mins), configure email alerts (2 mins). Most customers are fully configured in under 20 minutes.

Question 7

What if I exceed 250k sessions?

Accepted Answer

We'll email you when you hit 80% of your limit. You can upgrade to Growth ($49/mo for 500k sessions) or Pro ($199/mo for 2M sessions) anytime. If you go over on the free plan, we keep tracking but pause enrichment until you upgrade or the month resets. No surprise charges ever.

Question 8

Do you integrate with my tools?

Accepted Answer

Yes. Native integrations with Salesforce, HubSpot, Pipedrive, Slack, Zapier, Segment, and Google Analytics. Webhook support for custom integrations. REST API and JavaScript SDK for developers. We also offer white-label options for agencies and a full API documentation portal.

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