All Reviews
Smartlook Review
Smartlook provides session recordings, heatmaps, and event tracking for both web and mobile applications. Its mobile app recording capability is a genuine differentiator, though the web-only features face stiff competition.
Pros
- Mobile app session recording is a real differentiator few competitors offer
- Event-based filtering makes finding relevant recordings efficient
- Retention tables and funnels add product analytics on top of recordings
- Wireframe rendering mode helps with privacy compliance
Cons
- Web-only heatmaps and recordings are less polished than Hotjar or Clarity
- Free tier is limited to 3,000 sessions per month
- UI can feel sluggish when filtering large recording datasets
- Brand recognition is lower, resulting in fewer third-party integrations
Pricing
Free (3K sessions/mo) / Pro from $55/mo / Enterprise custom
Best for: Product teams building both web and mobile apps who want session recording across platforms
Our Verdict
Smartlook earns its niche with mobile app recording — if you need to watch how users interact with your native app, it is one of few options. For web-only needs, Hotjar or Clarity are stronger choices.
Works with AniltX
AniltX identifies companies visiting your web app so you can cross-reference with Smartlook mobile session data, building a complete picture of how accounts engage across platforms.
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