Close CRM Review
Close CRM is built specifically for inside sales teams that live on the phone and email. Its calling, SMS, and email sequences are built directly into the CRM, eliminating the need for separate outreach tools. The focus on communication velocity is unique.
Pros
- Built-in calling with power dialer, predictive dialer, and call recording
- Email sequences and SMS are native — no need for Salesloft or Outreach
- Pipeline management is clean and intuitive
- Reporting focuses on activity metrics that inside sales teams actually care about
- API is well-documented and developer-friendly
Cons
- Not suited for complex enterprise sales processes with multiple stakeholders
- Marketing automation is nonexistent — strictly a sales tool
- Per-user pricing gets expensive with the dialer add-ons
- Contact enrichment requires third-party integrations
Pricing
Startup $49/user/mo / Professional $99/user/mo / Enterprise $139/user/mo
Our Verdict
Close CRM is the best CRM for inside sales teams that prioritize call and email velocity. The built-in dialer alone can replace Aircall or RingCentral. Not suited for complex deal management, but unbeatable for outbound-heavy teams.
Works with AniltX
AniltX identifies high-intent companies visiting your site and pushes them directly into Close CRM sequences, so your inside sales team can call prospects who were just browsing your pricing page.
Looking for a Better Alternative?
See how AniltX compares for B2B visitor identification and lead generation.
Try AniltX Free